Privacy Policy
1. Introduction
At de-la-soul.com, we are firmly committed to protecting the privacy, confidentiality, and security of your personal data. We understand the importance of your trust, and we act responsibly in accordance with applicable privacy laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access or interact with our website.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies to all visitors, users, and others who access de-la-soul.com (“you” or “users”). For the purposes of GDPR and other applicable privacy legislation, de-la-soul.com acts as the Data Controller of your personal data—that is, we determine the purposes and means of the processing of your personal information.
3. Categories of Data We Process
We collect and process the following categories of data, subject to the context of your interactions with us:
a) Usage Data
We collect data about how you use our website and services. This includes your IP address, browser type and version, time zone setting, operating system and platform, device identifiers, pages visited, access times, and durations of visits.
b) Account Data
If you register an account on de-la-soul.com, we collect personal information such as your full name, billing and shipping address, email address, and phone number.
c) Profile Data
This includes information derived from your account settings, past purchases, browsing behavior, product preferences, review history, and marketing communication preferences.
d) Communication Data
We retain records of your correspondence with us, including support queries submitted via email or web form, message logs, support history, and complaint documentation.
e) Technical Data
We collect technical diagnostics, device attributes (such as device model, operating software, and browser configuration), and error reports that contribute to website functionality and optimization.
f) Transaction Data
Where applicable, we process information relating to the purchases you make through our website. This includes payment method (processed securely by third-party providers), transaction history, order details, and delivery tracking information.
g) Preference Data
This includes your choices regarding marketing communications, personalized content, and interests related to specific products, genres, or services featured on de-la-soul.com.
4. Legal Bases for Processing Personal Data
We rely on the following legal bases to lawfully process your personal data:
– Consent: Where you have given clear permission for us to process your data for a specific purpose (e.g., subscribing to newsletters).
– Contractual Obligation: Processing necessary for the performance and management of a contract with you (e.g., purchase of goods).
– Legal Obligation: Where we are legally required to process data to comply with applicable laws and regulations.
– Legitimate Interests: Provided such interests are not overridden by your data protection rights, we may process data to enhance the security, performance, and functionality of our website, or to improve user experience and engagement.
5. Your Rights
Under applicable data protection legislation, you have the following rights, subject to limitations:
– Right of Access: You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to such data.
– Right to Rectification: You may request that incorrect or incomplete personal data be corrected.
– Right to Erasure (Right to be Forgotten): Under certain circumstances, you may request that we delete your personal data.
– Right to Restriction of Processing: You may ask us to restrict the processing of your personal data in specific instances.
– Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format and to have it transmitted to another controller where technically feasible.
– Right to Object: You have the right to object to processing of your data based on our legitimate interests, or for direct marketing purposes.
To exercise any of these rights, please contact us at: [email protected].
6. Security Measures
We employ a combination of administrative, technical, and physical safeguards to protect your personal data. These measures include:
– End-to-end encryption for data transmission (TLS/SSL)
– Limited internal access to personal data based on job responsibilities
– Role-based access controls and multi-factor authentication
– Regular vulnerability assessments and data protection audits
– Staff training in data protection and cybersecurity principles
– Redundant data backups and secure storage protocols
Despite our efforts, no system can be guaranteed as completely secure. We therefore encourage you to take necessary precautions when sharing personal information online.
7. International Data Transfers
Your personal data may be transferred, stored, and processed in jurisdictions outside of your own, including to countries not recognized as offering an adequate level of data protection. Where such transfers occur, we apply appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, and ensure that our service providers implement robust data protection measures in compliance with GDPR and other applicable legislation.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Usage Data: up to 12 months for analytic review
– Account and Profile Data: for the duration of the account relationship and up to 6 years thereafter to comply with legal obligations
– Communication and Support Data: up to 3 years
– Technical Data: up to 12 months
– Transaction and Financial Data: up to 7 years for accounting and legal compliance
– Preference Data: until you withdraw your consent or deactivate your profile
When data is no longer required, it is securely deleted or anonymized in accordance with industry standards.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance user experience on de-la-soul.com. Categories of cookies we deploy include:
– Essential Cookies: Required for the normal operation of the website (e.g., authentication and navigation).
– Functional Cookies: Enable the website to remember preferences and choices you’ve made (e.g., language, region).
– Analytical Cookies: Collect data for statistical analysis on how users interact with the website, helping us improve functionality and content.
– Performance Cookies: Monitor website responsiveness and improve end-user performance.
10. Cookie Management and Compliance
You can manage your cookie preferences at any time via the cookie consent banner or browser settings. Depending on your jurisdiction, we provide opt-in consent upon your first visit to de-la-soul.com, in full compliance with GDPR. For residents of California, we honor “Do Not Sell or Share My Personal Information” rights and facilitate choices to limit the use of cookies that involve personal data under CCPA.
Third-party service providers may also place cookies on your device for their own purposes. We do not permit third-party data sharing except as required to perform contracted services.
11. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete the information from our systems. Parents and guardians with concerns may contact us directly at [email protected].
12. Policy Updates
We reserve the right to change this Privacy Policy at any time. Material changes will be communicated to users via website notifications or direct communication where appropriate. We encourage users to review this page periodically to stay informed about how we protect your personal data.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, your data rights, or the use of personal information on de-la-soul.com, please contact our privacy team at:
Email: [email protected]
Website: https://de-la-soul.com
We are committed to maintaining your privacy and will address inquiries promptly in accordance with applicable data protection regulations.
This policy reflects our commitment to compliance with GDPR, CCPA, and other global data privacy standards. We thank you for trusting de-la-soul.com with your personal information.